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Practice Data Solutions: Revenue Cycle Intelligence for Healthcare Operations That Want Better Outcomes.

Most revenue cycle problems are not billing problems. They are Revenue Cycle Complexity problems. And most RCM operations have no data to prove it.

Practice Data Solutions (PDS) provides the data infrastructure that changes this. By converting the billing process into a revenue cycle intelligence engine, PDS gives practices, billing teams, and RCM firms the actionable data they need to identify root causes, reduce complexity, and improve every financial outcome.

What We Provide

Clear, Objective, Actionable Revenue Cycle Intelligence.

Ascend's PDS platform gives revenue cycle management operations clear, objective, and actionable revenue cycle intelligence so they can reduce complexity, improve cash flow, and increase the long-term value of their business.

How We Do It

From Back-Office Task-Doer to RCM Intelligence Generator.

Ascend changes the role of the biller from back-office task-doer to mission-critical RCM data and intelligence generator:

Billers log time by task through our detailed time logging system, including productivity-related counts
Billers capture their RCC experiences through a series of 3–5 second time investments, capturing the RCC scenario they encountered and how many claims are affected
PDS integrates this RCC and time data with practice metrics to create innovative RCM metrics: billing process time inflation, revenue risk, administrative function KPIs, and RCC root-cause analytics
How PDS Works

Five Steps. One Continuous Improvement Engine.

The PDS model follows a structured, sequential approach. Each step depends on the one before it.

Quantify Revenue Cycle Complexity

Quantify Revenue Cycle Complexity from all sources — operational, payer, systems, and billing.

Calculate Billing Time Demand

Calculate Billing Time Demand from RCC levels, claim volume, systems in use, and current outcome conditions.

Engineer Billing Time Supply

Engineer Billing Time Supply down to the person and task level, aligned with calculated demand.

Partner to Solve Root Causes

Partner and collaborate with clients to solve and prevent the root causes of RCC.

Continuously Adjust the Model

Continuously adjust the Time Supply model as structural and operational conditions change.

This is what an outcome-based, variable-time-supply model looks like in practice. It is structurally different from the fixed-time-supply, percentage-of-revenue pricing models that define the rest of the industry.

Platform Capabilities

What PDS Captures, and What It Powers.

Through brief, consistent time investments during daily billing work, PDS captures:

Billing time at the task level
Every Revenue Cycle Complexity event and its claim impact
Time inflation data — how RCC increases task time across the billing function
Payer complexity scores
Revenue risk by source — operational, payer, systems, and billing

PDS converts this data into analytics that power:

Billing Time Demand calculations
Billing Time Supply engineering
Administrative KPIs for every revenue cycle function
RCC root cause identification and reduction planning
Cross-functional team alignment around shared revenue cycle objectives
National RCC benchmarks and administrative process error rate benchmarks
Who We Serve

Built for Every Type of Revenue Cycle Operation.

In-House Billing Teams

If your practice handles billing internally, your billing team is already the most information-rich data source in your entire revenue cycle — they just don't have the structure to capture it. PDS gives your in-house team the platform to convert daily experience into RCC intelligence, calculate Billing Time Demand, optimize staffing, and reduce the operational root causes of poor outcomes.

  • Quantify what is creating claims problems and billing time inflation
  • Engineer staffing aligned with actual time demand
  • Build a data foundation for continuous process improvement
  • Increase the enterprise value of the practice
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Practices Using Outsourced Billing Partners

Outsourcing billing does not eliminate the need for revenue cycle intelligence. 78% of Revenue Cycle Complexity originates inside the practice, not in billing. Your billing partner is affected by everything your practice creates upstream. PDS gives your outsourced billing operation the data it needs to identify where complexity is being created and improve your operational practices in ways that directly reduce your billing cost and increase your revenue.

  • Gain visibility into where revenue risks and complexities originate
  • Reduce Claim Break Rate and AR Failure Rate through root cause identification
  • Make data-driven decisions alongside your billing partner
  • See a measurable return on your outsourced RCM investment
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Revenue Cycle Management with Revenue Cycle Solutions (RCS)

RCS, Ascend's founding RCM partner, has operated inside the PDS model for seven years. Revenue Cycle Solutions works with practice owners who want to collaborate with us to optimize their practice and achieve our mutual revenue cycle objectives. RCS clients have achieved practice valuations that increased by more than 3,000%. The data behind that outcome lives in PDS.

Learn More About RCS

Whether you manage billing in-house, partner with an RCM firm, or run one — PDS is built to improve your outcomes through better data.

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